Position/Employment type:
Manager, Commercial Support Team (CST) / Permanent full time employee position
Organization/Reporting line:
GardaWorld Security Services Middle East and Africa / Reporting to Director CST
Place of work/Travel:
Dubai and globally to our Management Offices, and other locations where the company has operations or where clients may be located (CST specific).
Contact and Cooperation:
Internally: Company-wide with a focus on Regional Directors, Country Managers and CRMs
Externally: Clients, government and statutory authorities, and service providers.
Job Outline:
Overview:
The incumbent will support the Director CST and other members of the business through the bid production and bid management process, in order to meet and exceed client requirements. This role will have full responsibility for the preparation of high quality technical responses to proposals and bids, and will work closely in consultation with relevant country and/or regional leadership teams and the pricing team. The individual will also play an important role in the research and discovery of new and potential business leads as well as developing sector specific knowledge within the security industry.
Key Responsibilities:
Accountability:
The Manager, CST is accountable to the Directror CST for their responsibilities stated in this job description. These responsibilities will be monitored and managed through the mid-year and annual performance review and supported through the monitoring of their KPIs.
Authority:
Refer to GardaWorld Authority Matrix.
Competencies:
Experience:
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