Company Description
New venture (E-commerce retail)
Job Description
Overview:
The roll of the E-Commerce and Customer Experience Director is to provide leadership and vision to define growth strategy and drive the e-commerce business for the company. With a customer-focussed and commercially driven capability to manage and implement e-commerce strategies aimed at customer satisfaction and empower the team to commercial success.
Principal Role & Responsibilities:
Customer Experience:
E-Commerce
General Rolls
Qualifications
A Bachelor’s or Master’s degree in a related field required.
Overall +10 experience with +2 years in senior level and/or digital management or training in call enter& customer services preferably in Fashion industry or E-commerce.
Experience working with c-Level and in a supervisory role strongly preferred experience in senior Sales or Product Development positions.
Experience Analytics platform.
Understand I.T, Technology and digitalization.
Solid KSA market Knowledge.
Basic Knowledge of MS applications.
Fluent in spoken/written English & Arabic.
Additional Information
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