Key Responsibilities
Creating, maintaining and monitoring Dashboards, Balance Scorecards and operational tool.
Assist in the creation of quality assurance measures, maintain Quality KPIs and Quality of Service Dashboards.
Perform detailed analysis and provide KPIs/metrics to Head of Healthcare operations and EB stakeholders as needed.
Develop in-depth business, analytical and systems knowledge to improve analytical solutions, approaches and business recommendations.
Perform data validation, analysis and investigation to ensure accuracy and quality of data for supporting decision making in the operations.
Drive effective utilization of data visualization tools for analysis and presentation.
Tracking of health operations budgets, forecasts with proper alignment with finance and support in monitoring of Operation’s costs.
Work closely with IT team on transformation projects: Nano health non-consolidated reports/ consolidated report:
Provide requirements and business specifications to IT team.
Perform UAT and business case scenarios.
Work closely with Data Science team to build business views on AWS and Quick sight.
Prepare inflation study based on actuaries’ assumptions and investigate the reasons behind any deviation from the benchmark.
To monitor the provider’s submissions behavior and trends and to notify the head of healthcare operations of any aberrant trend.
Minimum requirements of role
Degree educated
Sound knowledge of Health Insurance Products
Proficiency in MS Office (MS Excel, MS Word and MS PowerPoint
Excellent knowledge in Dashboard reporting
Project management leading skills
Excellent Mathematical &Analytical skills
Excellent Presentation skills
Job Details
Seniority Level
Associate
Industry
Insurance
Employment Type
Full-time
Job Functions
Business Development
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