Communication is our business!
unifonic provides solutions for better customer engagement through a cloud-based platform. We empower businesses to engage with their people through a variety of channels, making their communication conversational, more personalized, fun, meaningful, and with ease.
Product Principle: We build products that take the complexity out of business communication.
Our Approach: We are a team of missionaries that are passionate about learning, accountable to product success, have a deep understanding of our business context, and tangible empathy for our customers.
Product Manager – Conversations
The Product Manager is responsible for each and every aspect of the product. Depending on the product phase, the Product Manager could wear a different hat to make sure his product is guarded to achieve success.
Starting with the product concept, passing through API and interface design, moving to support pricing and go-to-market planning, and ending acquisition and revenue ownership. The Product Manager is touching every team at unifonic and has full autonomy and responsibility to grow the products. The Product Manager is leading the product requirements to wither it’s a business requirement to match business market expectations or technical requirements to ensure real-time, highly scalable SaaS offering. The Product Manager is a guru in the Conversational space covering Chatbots, Agent Consoles, ChatApps channels with in-depth hands-on experience to lead various products covering both the programable and solutions offering of the products. The Product Manager is understanding the needs of our customers in the Conversational space and build a world-class grade product to help our customers scale and drive engagement, and building and taking complete ownership of the product vision, strategy, and roadmap. The responsibilities of the Product Manager include but are not limited to:
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