Job Brief
The Pet Shop Grooming & Spa is looking for a skilled professional groomer, with minimum 3 years’ experience in the industry, to deliver excellent standards of customer service and animal welfare to the grooming salons.
· Highly skilled in all aspects of dog & cat grooming – small pet and bird is a bonus.
· Prompt execution & delivery of all services.
· Provide hygienic analysis and consultation prior to grooming.
· Guaranteed pet safety & comfort.
· Ensure grooming salon meets high health & sanitation standards and is well maintained.
· Strong customer service and sales/retail skills.
· Following all policies, procedures & rules and provide support to Supervisor/Divisional Manager.
· Motivate, push and train to achieve company and individual sales targets/KPI’s.
Groomer Duties/Responsibilities
· Provide the following services for dog/cat clients:
– Trim fur.
– Style fur.
– Shave fur.
– Trim/clip/file Nails.
– Bathing & medicated shampooing.
– Coat conditioners & perfumes.
– Blow drying & Brushing.
– Anal expressing.
– De-furminating, de-shedding & de-matting techniques.
– Ear & eye cleaning/tear removal.
– Teeth Brushing.
· Have knowledge on the following:
– Different coat types and their individual needs.
– Various styles for specific breeds.
– Various shampooing for specific skin requirements.
– On trend styles that customers might request.
– Handling matting and/or tangling.
– Identification of fleas/ticks and treatments.
– Identification of skin ailments and treatments.
– Identification of wounds and treatments.
– Correct customer/pet handling for any issues.
– First Aid Training
– Aggression & fear related behaviors and how to handle them.
Requirements
· Grooming Certification or equivalent training experience
· Minimum 3 years of Grooming experience
· High School certificate or higher
· Basic Math/cash handling skills
· Basic understanding of sales principles and customer service practices
· Proficiency in English (other regional languages is an advantage but not necessary)
Application Deadline: 04/10/2020
Expected Start Date: 08/10/2020
Job Types: Full-time, Permanent
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