Host Manager 52 views
Full time Dubai - United Arab Emirates , 11111 Dubai Investment Management
Job Overview
- Salary Offer Negotiable
- Experience Level Beginner
- Total Years Experience 2 to 5 years
- Number of Vacancies 0
- Postal Code 11111
- Candidate Gender Any
- Candidate Nationality Any Nationality
- Candidate Availability Location Anywhere
- Working Hours 8
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Set in the vibrant heart of Cape Town’s waterfront, surrounded by restaurants, shopping, art and entertainment; on the doorstep of Table Mountain; and within easy reach of spectacular beaches, national parks, and winelands; One&Only Cape Town is the ultimate curator of discovery, from active adventures, to mindful moments and exclusive, tailored experiences. The warm South African charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion
Job Summary:
The Host Team Manager is to manage the daily activities, reporting, training, and operations of the (Rooms) Department. With experience in a high-quality luxury boutique hotel/resort guest service, the Host Team Manager will support the Front Office/Guest Services Team in offering the highest level of guest service and supporting our colleagues to ensure they have the tools they need to be successful. Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Support the tracking and resolution of service issues. The Host Manager is directly in charge of the Host Team & Connectivity Center (Guest Experiences) and must always collaborate with the Front Office Manager (FOM).
A Host Manager is expected to have a smart and neat appearance, which reflects the high standards of One&Only. The Host Manager is also expected to have a critical eye for details in terms of cleanliness, hygiene, and service. Knows how to manage and motivate a team of Hosts. As a teacher, the Host Manager also protects and ensures the service know-how.
Their interpersonal abilities make them an exceptional point of contact with every guest, to ensure their stay is as seamless and memorable as possible. At the same time, their analytical minds and composed character allow them to be the primary line of defense to prevent and solve any possible complaints. A meticulous planning and strategy are fundamental to succeed in achieving all financial and operational goals set throughout the year. Their instinctive leadership empowers them to coordinate and orchestrate the operation with an efficient yet luxurious approach.
Key Duties and Responsibilities:
Development
- Maintain polite and professional interpersonal relationship with both colleagues and guests
- Demonstrate ability to communicate effectively
- Develop an effective and supportive team environment by listening to and acting on behalf of our guests & colleagues
- Attend morning meeting with Heads of Departments
- Communicate staff any relevant information, via email, line-ups or one on ones
- Maintain intra-departmental relations and communication to achieve synergy within the department and the One&Only Resorts daily operation
- Manage the team to attract, retain and motivate, develop, empower, coach and council, conduct performance and salary reviews, resolve problems, and provide open communication discipline
- Conduct/Lead operational and departmental meetings (as needed)
- Provide up-date information on Memo and Training Board
- Prepare and organize pre-shift briefings for Assistant Managers, Host Supervisors/Team Leaders, and Hosts
- Proactively participates in own development and team development
- Closely monitors training records and ensures that training is performed in accordance with standard
- Create, update, and adhere to departmental SOPs and Checklists
- Organize new training for the team including cross-training throughout department/resort
- Monitor and test knowledge levels generally, to identify training needs and organize training sessions or other tactics to improve their colleagues’ skills, knowledge etc.
Job Location
- Total Jobs 5 Jobs
- Category Accounting
- Location Dubai
- Main Location (from map only) Dubai - United Arab Emirates
Related Jobs
New Job Alert
Never miss a chance!
Let us know your job expectations, so we can find you jobs better!
Assistant Manager, Beach Club Seasonal Russian speaking
Atlantis Full time Dubai Investment Management Salary Offer: Negotiable Experience Level: Beginner Dubai - United Arab Emirates , 11111 Candidate Gender: Any
Laundry Assistant at Crowne Plaza Dubai Marina
IHG Hotels & Resorts Full time Dubai Investment Management Salary Offer: Negotiable Experience Level: Beginner Dubai - United Arab Emirates , 11111 Candidate Gender: Any
Technical Manager
Al Rostamani Group Full time Dubai Investment Management Salary Offer: $501 ~ $1000 Experience Level: Beginner Dubai - United Arab Emirates , 11111 Candidate Gender: Any
Divisional Manager
Al Rostamani Group Full time Dubai Investment Management Salary Offer: $1001 ~ $1500 Experience Level: Beginner Dubai - United Arab Emirates , 11111 Candidate Gender: Any
Senior Cloud Customer Success Manager
Oracle Full time Dubai Investment Management Salary Offer: Negotiable Experience Level: Beginner Dubai - United Arab Emirates , 11111 Candidate Gender: Any
Deputy Manager
MajidAlFuttaim Full time Dubai Investment Management Salary Offer: Negotiable Experience Level: Beginner Dubai - United Arab Emirates , 11111 Candidate Gender: Any
Search Jobs
Browse Job Categories
- Accounting (286)
- Administrative / Managerial (318)
- administrative / Secretarial / Clerical (251)
- Airlines/Aviation (138)
- Alternative Medicine (26)
- Animation (114)
- Apparel & Fashion (79)
- Architecture & Planning (112)
- Automotive (58)
- Aviation & Aerospace (33)
- Back-end Developer (70)
- Banking (62)
- Broadcast Media (76)
- Building Materials (67)
- Capital Markets (52)
- Chemicals (33)
- Civic & Social Organization (50)
- Civil Engineering (52)
- Commercial Real Estate (48)
- Computer & Network Security (36)
- Computer Games (19)
- Computer Hardware (45)
- Computer Networking (28)
- Computer Software (18)
- Construction (10)
- Consumer Electronics (34)
- Consumer Services (6)
- Custom Manufacturing & Fabricating (15)
- Customer Services (58)
- Designer (29)
- Developer (1)
- Dispute Resolution (35)
- Distribution Shipping (24)
- E-Learning (85)
- Education (10)
- Education Management (7)
- Electrical & Power Generation (2)
- Electrical/Electronic Manufacturing (26)
- Engineering (182)
- Entertainment (2)
- Entry Level (33)
- Environmental Services (19)
- Events Services (33)
- Executive Office (6)
- Facilities Services (45)
- Finance (34)
- Financial Services (11)
- Food & Beverages (5)
- Food Production (32)
- Furniture (25)
- General Labor (18)
- Glass, Ceramics & Concrete (4)
- Government Administration (1)
- Government Relations (3)
- Graphic Design (94)
- Health, Wellness and Fitness (36)
- Higher Education (16)
- Hospital & Health Care (19)
- Hospitality (147)
- Human Resources (2)
- I T and Services (105)
- Import and Export (24)
- Industrial Automation (30)
- Information Services (35)
- Insurance (35)
- International Affairs (48)
- International Trade & Dev (15)
- Inventory (15)
- Investment Banking (37)
- Investment Management (39)
- Labor Supply (19)
- Law Enforcement (1)
- Legislative Office (40)
- Leisure, Travel & Tourism (134)
- Logistics and Supply Chain (5)
- Luxury Goods & Jewelry (139)
- Machinery (3)
- Market Research (3)
- Marketing and Advertising (75)
- Material Handeling (41)
- Mechanical or Industrial Engineering (20)
- Media Journalism (1)
- Media Production (1)
- Medical Devices (5)
- Medical Practice (19)
- Medical Supplies (42)
- Mental Health Care (7)
- Motion Pictures and Film (26)
- Museums and Institutions (38)
- Music (15)
- Nanotechnology (21)
- Newspapers (32)
- Nonprofit Org Management (31)
- Oil & Energy (60)
- Online Media (21)
- Others (130)
- Outsourcing/Off-shoring (37)
- Package/Freight Delivery (29)
- Packaging and Containers (34)
- Paper & Forest Products (42)
- Performing Arts (39)
- Pharmaceuticals (37)
- Philanthropy (25)
- Photography (49)
- Plant & Facility Equipment (49)
- Plastics (18)
- Political Organization (19)
- Primary/Secondary Education (29)
- Printing (22)
- Professional Services (21)
- Professional Training & Coaching (37)
- Program Development (30)
- Public Relations and Communications (23)
- Public Safety (85)
- Publishing (36)
- Pumps Valves and Accessories (47)
- Purchasing Procurement (76)
- QA Quality Control (31)
- Real Estate (22)
- Recreational Facilities and Services (36)
- Religious Institutions (1)
- Remote work from home (61)
- Restaurant Food Service (26)
- Restaurants (25)
- Retail (9)
- Sales (73)
- Science (63)
- Security (25)
- Semiconductors (37)
- Services and Supplies (17)
- Shipbuilding (3)
- Skilled Labor (113)
- Sporting Goods (1)
- Sports (56)
- Staffing and Recruiting (35)
- Strategy Planning (18)
- Supermarkets (60)
- Supplies & Equipment (3)
- Telecommunications (39)
- Tools Supplies (20)
- Translation and Localization (1)
- Transportation/Trucking/Railroad (49)
- Venture Capital & Private Equity (1)
- Warehouse (22)
- Warehousing (42)
- Wholesale (18)
- Wireless (43)
- Writing and Editing (14)
Job Types
Gulf Jobs Locations
- United Arab Emirates (197)
- Remote (152)
- UAE (124)
- Dubai (3,380)
- Abu Dhabi (1,289)
- Ras al-Khaimah (387)
- Sharjah (216)
- Fujairah (192)
- Ajman (50)
- Umm al-Quwain (14)
- Al Ain (71)
- Saudi Arabia (24)
- Other Gulf Cities (23)
- dubai (8)
- United Kingdom (5)